Free Shipping on Orders over $80
Our Shipping Policy:
Hobbywholesale will ship all orders by Canada Post Expedited Post. We offer Free Shipping on orders of $80 or more. This does not include oversize.
Free shipping only applies within Canada. And must be deliverable by Canada Post Ground Only (Some Exclusions Apply)
All orders that are larger then 36" in length will be charged a $12 oversize fee. If your order is too large to ship by Canada Post we will contact you with alternate shipping methods and price.
All orders must be Insured and this will be charged at a rate of $1.75 per $100 of value of order.
Dangerous Goods Such as Fuel, rocket engines, spray cans can only be shipped by courier and special charges apply.
In Store Pick Up:
Orders can be picked up at our store during business hours. If you are picking your order up in a store, payment will be taken at the time of pick up. All In Store Pickup orders will be held for 24 Hours from time of placing order.
We accept returns with original receipt within 30 days under the following guidelines:
- Returned merchandise must be in unused condition and in its original packaging. The mounting of engines and accessories, running fuel through engines, cutting or pushing out the balsa sheets in kits, and other similar actions constitutes used merchandise. Radios must be returned with unmounted servos and switch harness.
Items that cannot be returned, include Software, Glue, Paint, Batteries, other electronics or Engines that have been mounted.
- When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. ARF kits are specially packaged to insure safe shipping of all contents. In order to receive credit for a returned ARF, the contents must be returned in the original plastic covers and arranged in a manner that will not damage the contents or packaging.
- Please contact us for a return authorization number. Freight charges will not be refunded. The customer is responsible for insured shipping back to our shop.
- Returns sent COD will not be accepted.
- Certain items cannot be returned when opened. Including Computer Software, Glue, Paint, Batteries.